1) About the Jewelry
Q) Is your jewelry made of pure silver?
A) Yes, all our jewelry is crafted using high-quality 925 sterling silver, which is 92.5% pure silver.
Q) Do your products tarnish over time?
A) Sterling silver can tarnish but with proper care and regular cleaning, it can retain its shine for a long time.
Q) Are the stones used in your jewelry natural?
A) Yes, we use natural semi-precious stones, carefully selected for their quality and beauty.
Q) Do you offer custom or personalized designs?
A) Right now we are not catering personalised designs but you can connect with us for any specific requirements.
Q) Do the colors of the stones vary from the images shown?
A) Slight variations may occur due to the natural nature of the stones and photography lighting.
2. Orders and Payment
Q) How do I place an order?
A) Browse our collection, select the item you like, add it to your cart, and proceed to checkout.
Q) What payment methods do you accept?
A) We accept all major credit/debit cards, UPI, wallets, and net banking.
3. Shipping and Delivery
Q) Do you offer international shipping?
A) We offer 7-days return/exchange policy for unworn items in their original packaging.
Q) How long does delivery take?
A) Standard delivery usually takes 3-5 business days.
4. Returns and Exchanges
Q) What is your return policy?
A) We offer 7-days return/exchange policy for unworn items in their original packaging.
Q) How do I initiate a return or exchange?
A) Contact our customer support team with your order details, and they will assist you.
5. Product Care and Maintenance
Q) How should I care for my silver jewelry?
A) Avoid exposure to water, perfumes, and chemicals. Store in an airtight ziplock bag and clean with a soft silver polishing cloth.
Q) Do the stones require special care?
A) Yes, avoid exposing stones to harsh chemicals or prolonged sunlight to maintain their brilliance.
6. Discounts and Offers
Q) Do you offer discounts or promotions?
A) Follow us on our social media handles to know the updates on exclusive discounts and promotions.
7. Contact and Support
Q) How can I contact you for queries?
A) You can reach us via email at
[support@parishkardiamonds.com] or call us at [8766977270].
[support@parishkardiamonds.com] or call us at [8766977270].